Sarah the PayPal chat bot kills me. No, really kills me.
I had a question for PayPal, so thought I’d try their chatbot, virtual assistant Sarah-PayPal. I asked if there was a way to cancel a withdrawal that’s in pending status. I learned that there is not. Darn! While I was chatting with my electronic friend, I asked something about fees. She directed me to the [...]
Marketing 101
I am such a marketing geek, the person who likes to watch commercials and notices innovative product packaging. My friend Dinu in Mysore, India sent this my way. I really got a kick out of it and thought I’d share it here. 1. You see a gorgeous girl at a party. You go up to [...]
I heart Midwest Gloves & Gear
Sometimes companies go far beyond the call of duty when it comes to customer service. I’m talking about that “Oh, wow!” things that make you stop in your tracks. I’ve experienced such a reaction with Midwest Gloves & Gear. Let me back up a bit. A couple weeks ago, I bought a pair of gripper [...]
