Sometimes companies go far beyond the call of duty when it comes to customer service. I’m talking about that “Oh, wow!” things that make you stop in your tracks. I’ve experienced such a reaction with Midwest Gloves & Gear. Let me back up a bit.
A couple weeks ago, I bought a pair of gripper type, [...]
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Last week, I worked one of my shifts with a coworker named David. That afternoon, he answered a phone call just as the drive-thru tone beeped in our headsets. I was looking at him when I answered the drive-thru call, and what came out of my mouth was, “Hi, David, err, uh, welcome to Caribou!”, [...]
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I have been busy the last several weeks. Where’s the time gone? Since I last posted, spring has arrived, my forsythia has flowered, dropped its blooms and popped out foliage. The goldfinches have gone from their dull winter plumage to their brilliant gold. Lilac blooms in our neighbor’s yard scented the air then turned brown. [...]
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